If you’re not a fan of directly reaching out to support, they do have an FAQ section dedicated to solving your queries, which we found to be very insightful. Email communication would usually take up to 24 hours, and their phone support wait times are fair. We did find, however, that out of all of their support channels, BetOnline’s live chat support (available 24/7) was the fastest one, which is something we were expecting and not something we can complain about.

This is something you don’t get to experience in many other casinos. Their friendly staff was able to answer all of our questions in record time. We tested all of BetOnline’s communication channels to see if they were able to solve our queries, and we were not disappointed. You’ll also find a few items of interest in the bottom section, such as Live Chat, FAQ, a Help Center source that takes you to their knowledge base, and a ‘Need Help’ button that highlights their email address and phone number. As you make your way through the page, you’ll notice how they highlight fast payouts, the highest credit card acceptance rate, and a safe and secure environment, along with a statement of “not just an online platform” and how they apply a “focus on player” approach.Ĭontinue scrolling down, and you will see options for odds, lines, and daily specials that might not necessarily align with the casino topic but are there for you to enjoy. The homepage shares the room with other gambling options such as racebook, and poker. Next to it, you can also find all of their banking options it’s pretty straightforward. You won’t have trouble finding the “Join” button as they’ve done a pretty good job locating it in their menu bar and highlighting it in a bright green color. Click on any of them, and you’ll be taken to the specific promo. Like most online casinos, you will be presented with a few welcome offers in the form of slides that will help you increase your bankroll. Thanks to their basic modern interface, you’ll experience how easy it is to browse their large selection of games, helping you get started quickly and easily. You won’t be finding any extravagant or flashy elements that can seem overwhelming to some, and this is something we liked about them. Among the first things you’ll notice is their 25+ Trusted Online Badge next to their logo––an immediate display of authority most of the other casinos lack. Home » BetOnline Casino Review First Impression of BetOnline CasinoīetOnline casino is simple, mobile-friendly, and straight to the point.

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